# Talkover AI

> Enterprise voice AI platform that builds conversational AI agents with emotional intelligence. We help companies automate inbound and outbound phone calls — scheduling, lead qualification, customer service and sales recovery — in Portuguese and English.

Talkover AI is based in Brazil and serves customers across Brazil, the United States and Portugal. The platform is designed for contact centers, healthcare clinics, financial services, insurance, logistics, home services, retail and travel/hospitality.

## What Talkover does

- Automated outbound call campaigns at scale (hundreds of simultaneous calls)
- Inbound call handling with human-like voice agents
- Appointment scheduling with calendar integration
- Lead qualification and sales recovery
- Post-call analytics, transcription and sentiment analysis
- Integrated telephony (no separate phone system needed)
- Call transfer to human agents with preserved context
- IVR navigation via natural conversation
- LGPD-compliant data handling
- Integrations with HubSpot, Salesforce, Google Calendar, Make, Zapier, n8n, Twilio, Vonage, Telnyx, Zendesk, Intercom, WhatsApp, RingCentral, Cal.com, GoHighLevel

## Products

- [Call Transfer](https://talkover.ai/en/products/call-transfer): Transfer calls from AI agent to humans or departments without losing any conversation information.
- [Schedule Appointments](https://talkover.ai/en/products/schedule-appointments): Your AI agent schedules, reschedules, and cancels appointments directly integrated with your calendar.
- [Knowledge Base](https://talkover.ai/en/products/knowledge-base): Upload documents, FAQs, and manuals — the AI agent consults them in real time to respond with precision.
- [IVR Navigation](https://talkover.ai/en/products/ivr-navigation): Replace rigid menus with a fluid voice experience — the customer says what they need and the AI understands.
- [Batch Calling](https://talkover.ai/en/products/batch-calling): Launch thousands of simultaneous calls with AI agents — collections, surveys, confirmations, and outreach at scale.
- [Branded Caller ID](https://talkover.ai/en/products/branded-caller-id): Increase answer rates with caller ID displaying your brand name — not just an unknown number.
- [Verified Phone Numbers](https://talkover.ai/en/products/verified-phone-numbers): Get verified local and international numbers for your AI agents — with local area codes and global coverage.
- [Post-Call Analytics](https://talkover.ai/en/products/post-call-analytics): Transcription, sentiment, quality metrics, and automatic insights — all generated by AI after each interaction.

## Industries

- [Healthcare](https://talkover.ai/en/industries/healthcare)
- [Financial Services](https://talkover.ai/en/industries/financial-services)
- [Insurance](https://talkover.ai/en/industries/insurance)
- [Logistics](https://talkover.ai/en/industries/logistics)
- [Home Services](https://talkover.ai/en/industries/home-services)
- [Retail](https://talkover.ai/en/industries/retail)
- [Travel & Hospitality](https://talkover.ai/en/industries/travel-hospitality)
- [Debt Collection](https://talkover.ai/en/industries/debt-collection)

## Use Cases

- [Cold Prospecting](https://talkover.ai/en/use-cases/cold-prospecting)
- [Lead Qualification](https://talkover.ai/en/use-cases/lead-qualification)
- [Customer Service](https://talkover.ai/en/use-cases/customer-service)
- [Sales Recovery](https://talkover.ai/en/use-cases/sales-recovery)

## Integrations

- [Google Calendar](https://talkover.ai/en/integrations/google-calendar)
- [E-mail Calendar](https://talkover.ai/en/integrations/email-calendar)
- [Make](https://talkover.ai/en/integrations/make)
- [Zapier](https://talkover.ai/en/integrations/zapier)
- [Twilio](https://talkover.ai/en/integrations/twilio)
- [Vonage](https://talkover.ai/en/integrations/vonage)
- [N8N](https://talkover.ai/en/integrations/n8n)
- [Cal.com](https://talkover.ai/en/integrations/cal-com)
- [GoHighLevel](https://talkover.ai/en/integrations/gohighlevel)
- [HubSpot](https://talkover.ai/en/integrations/hubspot)
- [Salesforce](https://talkover.ai/en/integrations/salesforce)
- [Telnyx](https://talkover.ai/en/integrations/telnyx)
- [Zendesk](https://talkover.ai/en/integrations/zendesk)
- [Intercom](https://talkover.ai/en/integrations/intercom)
- [WhatsApp](https://talkover.ai/en/integrations/whatsapp)
- [RingCentral](https://talkover.ai/en/integrations/ringcentral)
- [Amazon Connect](https://talkover.ai/en/integrations/amazon-connect)
- [Five9](https://talkover.ai/en/integrations/five9)
- [Talkdesk](https://talkover.ai/en/integrations/talkdesk)
- [Shopify](https://talkover.ai/en/integrations/shopify)

## Blog (latest)

- [How AI and Humans Together Are Redefining Customer Service](https://talkover.ai/en/blog/ai-agents-customer-service): Customers want fast resolution, but also want to feel heard. See how AI and human teams create experiences that build loyalty.
- [Your Company Invests in Acquisition. What About Experience? How AI Changes the Retention Game](https://talkover.ai/en/blog/customer-experience-retention-ai): Companies spend 5x more to acquire a customer than to keep one. See how AI is correcting the market's biggest imbalance.

## Content

- [Blog](https://talkover.ai/en/blog): Deep articles on voice AI strategy, implementation, ROI, compliance and industry-specific playbooks
- [About](https://talkover.ai/en/about-us)
- [Talk to Sales](https://talkover.ai/en/talk-to-sales)

## Contact

- Sales: https://talkover.ai/en/talk-to-sales
- LinkedIn: https://www.linkedin.com/company/talqover/
- Instagram: https://www.instagram.com/talqover/
- YouTube: https://www.youtube.com/@TalkoverAI

## Key differentiators

- Native Portuguese (Brazilian) voice agents with natural prosody
- LGPD-compliant by design
- Enterprise SLAs and dedicated support
- No separate telephony system required — built-in number provisioning
- Deep integrations with HubSpot, Salesforce and Brazilian-market tools
- Real-time conversation analytics and sentiment tracking