Detailed AI analysis of every call
Transcription, sentiment, quality metrics, and automatic insights — all generated by AI after each interaction.
Why use Post-Call Analytics?
Features that make a real difference in your daily operations.
Sentiment analysis
Detects customer emotions throughout the call — positive, neutral, and negative.
Full transcription
Every call is transcribed with timestamps and speaker identification.
Quality metrics
CSAT, resolution time, escalation rate — all calculated automatically.
Implementation in 3 steps
Set up and start using in minutes — no code, no complexity.
Call ended
As soon as the call ends, processing starts automatically.
AI analysis
Transcription, sentiment, summary, and metrics generated in seconds.
Insights on dashboard
Access individual and aggregate reports in the panel.
Frequently asked questions
Explore also
Cold Prospecting
Reach thousands of leads per day with personalised conversations — the AI qualifies and books meetings for your team.
Lead Qualification
The AI calls your leads, asks the right questions, and classifies them by fit, urgency, and purchase potential.
Google Calendar
Sync appointments made by the AI agent directly with your team's Google Calendar.
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